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The type of information we will collect about you
your name
address
phone number
email address
We do require a contact telephone number so that we may contact you in the event of a problem occurring with your order.
*Please note: We would only obtain sensitive information about you once we have received your consent first.
Use of the Information supplied by you
The information you supply to make an order is only required for 2 reasons:
1. to allow us to process your order and for online administration;
2. to make sure we can provide you with the best products, benefits and service possible.
We may also use email addresses or other personally identifiable information when we are so authorised by you to contact you directly. For example, to notify you that you have won a competition, or to provide a requested newsletter.
In assessing your request for goods, We may use your information for the purposes of the prevention and detection of fraud. One of the purposes for which we may disclose your address and postcode details is to check against the IMRG Security Alert or any other Fraud Prevention Scheme. At all times where we disclose your information it will remain secure.
Unsubscribe
If you do not wish to receive any email correspondence from us please email us via the Contact Us page of the site.
Disclosure of your information
At Voip24, We may keep our online customers up to date with details of the latest in VoIP and offers with regular emails. If you would prefer not to receive this information, do not tick the newsletter box when signing up for an account.
Data Protection Act 1998 (the "Act")
VOIP24 supports the requirements and intent of the Act and will require employee and business partner compliance with the Act.
Updating your details
Please help VOIP24 keep your records updated by notifying us of any changes to your personal information - either by sending an email to us via the Contact Us page or by logging into your account and inputting the amended information. If you email us, we will update our records as soon as reasonably practicable.
You can check the information that we hold about you by checking your Account details. If you find any inaccuracies you can delete or correct it.
If you have any questions/comments about privacy, please email us.
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